Credit note format for returns and price changes

When goods come back or you charged too much, a credit note reduces what the customer owes, and the tax on it.

Updated

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In short

A credit note is issued by a seller to reduce the value of an earlier invoice: for returned goods, a discount after the sale, or a price or tax charged too high. Under GST (Section 34 of the CGST Act) it must show the seller's name, address and GSTIN, a consecutive credit note number and date, the buyer's details, the original invoice number and date, the value and tax being reduced, and a signature. It must be issued by 30 November after the end of the financial year of the original sale, or before filing the annual return, whichever is earlier.

Fields to include

  1. The title "Credit Note"
  2. Seller name, address and GSTIN
  3. Credit note number (its own series) and date
  4. Buyer name, address and GSTIN
  5. Original invoice number and date
  6. Items, taxable value and GST being reduced
  7. Reason: return, discount, rate difference
  8. Signature

When to use it

  • Goods returned or rejected by the customer
  • A discount or rebate agreed after the invoice
  • An invoice that charged too much price or tax

How to make one online

  1. Open the free credit note maker

    Tap "Make this credit note free". It opens in your browser; no signup.

  2. Fill in the fields

    Type your details, your customer's and the items. Totals and the CGST, SGST or IGST split are worked out for you.

  3. Download or send

    Download the PDF to print or share. Sign up free to save it and send it on WhatsApp or email.

Make this credit note free

Frequently asked questions

What is the difference between a credit note and a debit note?

A credit note reduces what the buyer owes; a debit note increases it, for example when you undercharged.

Is there a time limit for a GST credit note?

Yes: by 30 November after the end of the financial year of the original invoice, or the date you file the annual return, whichever is earlier.

Does a credit note reduce the customer's balance?

Yes. With Receivables on, a credit note lowers the customer's outstanding and can be applied to their open invoices.

More questions? See the Receipt Book FAQ.

Sources

This page explains the rules in general terms as of November 2026. It is not tax or legal advice; check your case with your CA.

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